While Catwalk didn't make it a cakewalk, Inch 5 did walk taller

I usually never write this kind of posts although I might have mentioned things in passing.Yesterday, after a hectic day, I bought a pair of shoes which I was in search of. I needed a pair of sandals, the heeled ones . I wanted something that would have heels, lacy patterns or fine straps and would be heavy duty because I walk a lot. Since Bata( which I always wear) did not have anything of that sort right now, I went to South City Mall to check upon the Catwalk store.
Now, here goes my experience: There were two SAs and nobody else in the store. They saw me walking in and did not even care to budge. That's still ok. I asked for assistance from one of the SAs and he very languidly ( read trying show that he is not willing to) came up. I asked what could be my possible size, I want to check up and then make my selection. He just took a pair from the rack ( never even caring to bother if I wanted) and asked me to try. I felt it was slightly bigger but wasn't sure. I asked again if this was right or if I needed a size less. he said ' if you don't like it go for a size lesser or whatever..'. I said I did not like this pair. he just turned his back.

Then walked it a couple of Chinese girls. They were also looking for shoes while going back home. One of the girls asked for a size 9 shoe of a blingy pair. The SA, still on the other corner of the store, said it was on the rack. She tried it on and it was a bit bog for her too. She asked for a size lesser. A peeved SA very roughly replied right in these words, ' You only asked for 9ma'am and now you're asking for 8!' See it for yourself'. The girls were pretty taken aback and one of them clearly irritated said ' the size often depends on the shoe style. Isn't it?'?
The reaction of the SA was 'whatever!' and they started talking amongst themselves again. I got pretty irritated too and just left the store. No wonder I never see a single customer there.


Inch 5 Store:
Disgruntled, I came out and Inch 5 was right there. When I walked in, a nice SA  came up and helped me choose. I gave him the description of what exactly I had on my mind and he himself assisted and brought out a pair. He was so polite and so cooperative. In fact he made me sit and put the shoes on me ( now that was too much. I felt a bit embarrassed. While I like being treated decently, it was just too decent. LOL).
I was in a dilemma about which one to take as I wanted a single pair. He let me walk around, check upon until I was pretty comfortable and pretty sure about them. In fact, I never expected the SAs there to be so friendly!

I have never tried  Inch 5 before. So, I don't know with my amount of brisk walking, how long they would last. But what I am pretty sure about is that I would walk into the store again and recommend anybody who wants Inch5 shoes. I just loved the store. It had this whole positive verve about it.

While I don't want to make my blog a weapon of choice against brands or a store or SAs. As a blogger, who has been giving you information and as a consumer who just wishes to get what she pays for, I thought, this might be useful to you.

Love

Comments

  1. i feel the same Nivedita! Catwalk salesmen are quite blah while I really like Inc 5's service... and their shoes are also better btw ;)

    btw a nice pair you got yourself :)

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  2. I have neither tried catwalk nor inc5..readin ur experienc am going straught to inc5 next time..thanku Nivi

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  3. Pretty pair! I do agree abt Catwalk service being sloppy, but the shoes are nice and last long with my rough wear, so I do end up buying more from catwalk, check out their kiosk at shoppers stop or lifestyle you might get better service there

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  4. Good review. It's always good to know from experiences, I don't think I would go to Catwalk if the sales person would behave that way. there are so many competitors in the shoe market anyway.

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  5. i have two pairs from INC 5 and they are my fav of the entire collection !!! Although the tip of stilleto broke a couple of times. . .INC 5 has excellent customer sevice of repair and replace . . .

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  6. the same thing happend to me at catwalk in mumbai ... i like inc 5 collection too ... i hv got 5 pair of shoes frm that brand ... :)

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  7. I got myself Catwalk 2yrs back and the SA just din't seem very interested :(
    but I like their shoes!

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